Frequently Asked Questions

Why would I use Noomaro?

If you're running a $1M ARR SaaS without an analyst, you're flying blind. Or hacking SQL at 11pm. Noomaro gives you investor-ready answers in plain English. Just type "Why did churn spike last month?" and get the fix. No more spreadsheet chaos, no more guesswork.

How fast can I get started?

Two-click Stripe connection and you're live before your next coffee. Your revenue data is instantly ready for analysis—no complex setup, no SQL knowledge required. 90% of founders are asking their first question within 5 minutes.

What makes Noomaro different from other analytics tools?

You don't analyze—you ask. While other tools give you dashboards to decipher, we give you answers. Type your question in plain English, get the insight plus the SQL audit trail. It's like having a data analyst who never sleeps.

Why not just use ChatGPT/Claude for Stripe analytics?

Copy-pasting Stripe data into ChatGPT? That's your payment data floating around in someone else's model. Plus you're doing it again tomorrow. And next week. Noomaro plugs straight into your Stripe account. Ask once, get fresh answers every time you look. No copying CSVs at 11pm trying to figure out why MRR dropped. Our AI actually knows Stripe's data structure—all those nested objects and weird field names. ChatGPT doesn't know that 'amount' is in cents or what a 'price.recurring.interval' means.

How much does it cost?

Just $5/month after your free trial. That's less than a coffee, and cheaper than any analytics tool on the market. No hidden fees, no per-seat pricing, no enterprise upsells.

Is my data secure?

Each customer gets their own separate database for queries, so your data never mingles with others. Your Stripe keys are encrypted with envelope encryption. We treat your critical revenue data with the same rigor you do.

Can I trust the AI's accuracy?

Every answer comes with the SQL query that generated it—full transparency. You can verify the logic, and we're trained specifically on SaaS metrics. If you spot something off, our founder team responds within hours.

What kind of questions can I ask?

Anything about your revenue: "Which users are likely to churn?", "What's our net revenue retention?", "Why did MRR drop last week?", "Which features drive expansion revenue?" If it's in your Stripe data, we can answer it.

Do I need technical skills?

Zero. If you can type a question, you can use Noomaro. We handle all the SQL complexity behind the scenes. You get plain-English answers and beautiful charts ready for your board deck.

What if I need help?

Founder-to-founder support. We're builders who've been in your shoes, not a faceless support team. Reach out via email—we typically respond within 2 hours during business hours.

Can I export the insights?

Everything is export-ready. Download charts as images, data as CSV, or copy insights with markdown formatting. Perfect for investor updates, team meetings, or that board deck due tomorrow.

What data sources do you support?

Stripe only—we'd rather do one thing perfectly than half-heartedly build a dozen connectors. Your revenue truth lives in Stripe anyway. More integrations coming based on founder requests, but we're laser-focused on making Stripe insights flawless first.

How does the free trial work?

30 days free trial. Connect your Stripe data and start asking questions immediately. Most founders know within the first week if we're solving their revenue blindness problem.

What if my Stripe data is messy?

We've seen it all—test customers mixed with real ones, duplicate subscriptions, weird pricing experiments. We're trained on real SaaS data chaos and can usually sort signal from noise. If something's genuinely broken, we'll help fix it.

What about data retention and deletion?

Your data stays as long as you're a customer. Cancel anytime and we'll delete everything within 30 days. No hidden retention policies, no "enterprise only" deletion features. Your data, your control.

Can I use this for investor reporting?

That's exactly what it's built for. Generate churn analysis, revenue trends, and expansion revenue breakdowns in seconds. Most founders use our insights directly in their monthly investor updates and board decks.

What happens if you change pricing?

Existing customers stay grandfathered at their current price. We're not in the business of surprise billing—you signed up at $5/month, that's your price forever (unless you voluntarily upgrade).

Do you offer refunds?

If you're not getting value within the first 30 days, we'll refund your money. No questions asked, no complicated process. Just email us and it's done within 24 hours.

How often is my data updated?

Stripe data syncs daily during off-peak hours, so your dashboard reflects yesterday's reality when you start your morning. No more week-old numbers—your churn spike from yesterday shows up today.

Still have questions?

Our founder team is here to help. We respond to every inquiry personally.

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